LogisticsNow Terms of Use

Welcome to the websites of LogisticsNow Private Limited ("LogisticsNow"), its affiliates and sister concerns, including but not limited to LoRRI.in ("Site"). These terms, conditions, and notices ("Terms") govern your access to and use of the Site, including access and use through any other website or platforms or mobile applications.

By accessing or using this Site in any manner, you agree to be bound by these Terms. Please read these Terms carefully. If you do not accept all of these Terms, you may not use the Site.

Be sure to return to this page periodically to review the most current version of these Terms. We may modify these Terms or any additional terms that apply to this Site to, for example, reflect changes to the law or changes to this Site. We will notify you about material changes to these Terms by either sending a notice to the email address you provided to us and/or by placing a prominent notice of modifications to these Terms on this Site. Changes addressing new functions or features of this Site or changes made for legal reasons will be effective immediately. If you do not agree to the modified Terms, you should discontinue your use of this Site.

The terms "we", "us", "our" and "LogisticsNow" refer to LogisticsNow Private Limited, a company registered under the laws of India. The term "you" refers to the person visiting this Site and/or contributing content on this Site. If you are accessing or using this Site on behalf of a business, that business accepts these Terms, and the term "you" also refers to that business undertaking.

Use of the Site

This Site allows you to search for and share information about logistics, logistics services, and transporters/vendors/ logistics service providers (LSPs), (hereinafter referred to collectively as "Vendor" or "Vendors"), communicate with others, and/or create new content including but not limited to recommendations, ratings and reviews. However, you decide what information you want to share with the public, since you have the option to post your ratings and reviews anonymously.

As a condition of your use of this Site, you warrant that (i) all information supplied by you on this Site is true, accurate, current, and complete, (ii) if you have a Site account ("Registered User"), you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you, and (iii) you are 18 years of age or older. LogisticsNow does not knowingly collect the information of anyone under the age of 18. We retain the right at our sole discretion to deny access to anyone to this Site and the content we offer, at any time and for any reason, including, but not limited to, for violation of these Terms.

Please be advised that all reviews, including any endorsements, of Vendors contained on this Site are the opinions of the reviewers of those services, or Vendors and not those of LogisticsNow. LogisticsNow from time to time may provide incentives to encourage visitors to this Site to submit reviews. Any such incentives, however, are not dependent on whether the review is positive or negative.

Vendor Undertaking

You hereby confirm that you are authorized to make representations on behalf of your organization. Vendors are legally bound by the representations, undertakings and any information, bids, rates or other similar representations that you make to LogisticsNow or any of its employees, contractors, agency, clients on this Site or over electronic communication including email, whatsapp etc. You hereby confirm and represent that you will not withdraw or go back on any such undertakings, responsibilities, or information that you have provided to Us. You will honour any bids, deposits, rates, or similar procurement and / or reverse auction related representations from time to time. The lowest bid in a Reverse Auction does not automatically become the winning bid, LogisticsNow and LogisticsNow Client's decision on award of contract shall be final and legally binding on you. LogisticsNow and LogisticsNow Clients make no commitments, explicit or implicit that any procurement process including but not limited to Reverse Auctions run on this Site will result in a business transaction with anyone. You hereby confirm that you will not try to influence the Request For Quotations (RFQ) evaluation process or any other process run on this Site by unlawful/corrupt/fraudulent means at any point of time during the procurement process, reverse auction or at any other stage.

The Vendor will be completely liable to past, present or future customers for any misrepresentation or inaccurate representation of facts as a part of their profile. LogisticsNow makes no claim to provide any business opportunity or assured business to any Vendor. Vendor's profile is for them to maintain. Any errors or misrepresentation therein is their sole responsibility for any reason whatsoever.

Please note your LoRRI profile being 90% complete and Vendror being rated on LoRRI is mandatory for them to be shortlisted for business. Any exception to this may be at the sole discretion of LogisticsNow customers.

Your expression of interest does not guarantee any business from any of the companies listed here or added by you on LoRRI. LogisticsNow in no manner gives any business assurance or surety of the Vendor procuring business by use of this Site. LogisticsNow does not guarantee response or business from companies on submission of your freight rate against any enquiry(s) floated by the companies on the Site using LoRRI Benchmark or any other feature.

Prohibited Activities

The content and information on this Site (including, but not limited to, messages, data, freight rates, Vendor's LoRRI profiles, information, text, reviews, ratings, recommendations, software, code, or other material), as well as the infrastructure used to provide such content and information, is confidential and proprietary to us, except as expressly provided in these Terms. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any such content or information obtained from or through this Site.

Additionally, you agree not to:

  1. use this Site or its contents for any commercial purpose without our express written permission;
  2. access, monitor, or copy any content or information of this Site using any robot, spider, scraper, or other automated means or any manual process for any purpose without our express written permission;
  3. violate the restrictions in any robot exclusion headers on this Site or bypass or circumvent other measures employed to prevent or limit access to this Site;
  4. take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our technology infrastructure;
  5. deep-link to any portion of this Site for any purpose without our express written permission;
  6. "frame", "mirror", or otherwise incorporate any part of this Site into any other website or mobile application without our prior written authorization;
  7. attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by LogisticsNow in connection with this Site or the content we provide;
  8. post reviews on products or services offered by your current employer or by direct competitors of your current employer or by an entity in which you have a direct or indirect vested interest; or
  9. log in using an alias that masks your true identity or the true identity of your organization.

Reviews, Comments, and Use of Other Interactive Areas

We appreciate hearing from you. To that end, this Site contains various forums through which you and Vendors may post reviews of experiences using technologies and services or post or link other content, reviews, ratings, recommendations, comments, messages, materials, videos, or other items to this Site ("Interactive Areas"). If LogisticsNow provides you access to such Interactive Areas (as a Registered User or otherwise), you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, link, upload to, transmit, distribute, store, create, or otherwise publish through this Site any of the following:

  1. Any message, data, information, content, reviews, ratings, recommendations, comments video, or any other material ("Content") that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, or otherwise objectionable;
  2. Content that would constitute, encourage, or provide instructions for a criminal offense, violate the rights of any party, or otherwise create liability or violate any local, state, national, or international law.
  3. Content that may infringe or misappropriate any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party;
  4. Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including LogisticsNow;
  5. Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;
  6. Private information of any third party, including, without limitation, surname (family name), addresses, phone numbers, email addresses, Social Security numbers, financial information, and credit card numbers;
  7. Viruses, corrupted data, or other harmful, disruptive, or destructive files;
  8. Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted, linked, or otherwise published; or
  9. Content or links to content that, in the sole judgment of LogisticsNow, (i) violates the previous subsections herein, (ii) is objectionable, (iii) restricts or inhibits any other person from using or enjoying the Interactive Areas or this Site, or (iv) may expose LogisticsNow or its affiliates or its or their users and/or sublicensees to any harm or liability of any type.

Any use of the Interactive Areas or other portions of this Site in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or this Site.

Without limiting the foregoing, LogisticsNow takes no responsibility and assumes no liability for any content posted, stored, or uploaded by you or any third party, or for any loss or damage thereto, nor is LogisticsNow liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography, or profanity you may encounter. As a provider of interactive services, LogisticsNow is not liable for any statements, representations, or content provided by its users in any public forum or other Interactive Area. Although LogisticsNow has no obligation to screen, edit, or monitor any of the Content posted to or distributed through any Interactive Area, LogisticsNow reserves the right, and has absolute discretion, to remove, screen, or edit, without notice, any Content posted or stored on this Site at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Site at your sole cost and expense.

Terms of Use for LoRRI Benchmark

LoRRI Benchmark is provided for informational and directional guidance purpose only and LogisticsNow has no liability whatsoever from usage of LoRRI Benchmark or this Site. LoRRI Benchmark represents full truck load (FTL) contracted freight rates in terms of Median Rate (an indicative central freight rate value of the range of contracted freight rates on the respective lanes) and Maximum Rate (an indicative value of the maximum contracted freight rates currently being operated on the lane) Full Truck Load (FTL) freight rates for a lane ("Origin" location - "Destination" location and Truck type combination). All freight rates displayed on LoRRI Benchmark maybe normalised with respect to fuel & volume growth for particular industry and may be updated periodically. All locations within a pre-defined range of certain location ("Cluster") will be considered as a single group/ entity for Freight Rate Analysis in this Site. Cluster Groups indicate high possibility of similar rate ranges for all locations in a single cluster and may provide more options to you. Please note that Cluster based freight might vary from the point to point freight rate resulting in only an approximate directional range of freight for any lane.

Please note that LoRRI Benchmark on this Site is Not Suitable for informational and directional contracted freight rate guidance for:

  1. Dedicated trucks
  2. Specialized movements
  3. Specialized and/or custom-made truck types
  4. Truck types less than 6 Metric Tonne (MT) carrying capacity
  5. Distance less than 150km between "Origin" location and "Destination" location

LogisticsNow does not make any claim as to the accuracy of the Median Rate or the Maximum Rate or their suitability for the user or Vendor given that they will depend on multiple factors specific to you and your industry including (but not limited to) your:

  1. Transport model (market/one way, two way/dedicated, guaranteed mileage etc.)
  2. Payment terms
  3. Insurance clause (for cargo, i.e. material carried in the truck or container for consigner to consignee)
  4. Contract tenure
  5. Market conditions (at the time of contracting)
  6. Nature of cargo
  7. Value of cargo
  8. Detention clause and range of detention at unloading points
  9. Damages and shortage clause
  10. Industry practices
  11. Freight inclusions / exclusions
  12. Nature of Vendor contracted (Fleet owner, market operator, hybrid etc.)
  13. Vedor's network and experience in a specific area / zone / lane
  14. Nature of dispatch pattern
  15. Impact of seasonality on dispatch pattern
  16. Other variations in dispatch pattern: month-end, quarter-end and year-end (volume variations and predictability)
  17. Vendor Management processes including grievance redressal
  18. Other charges
    1. Loading
    2. Unloading
    3. Hamali / Varai / Matadi
    4. Statistical charges
    5. Tolls
    6. Maintenance
  19. Truck /Fleet / Asset utilization
  20. Digitization (of documentation, POD etc.)

By using LoRRI Benchmark and Site, you expressly agree to the following:

  1. The content used to derive the LoRRI Benchmark is in possession of LogisticsNow and obtained from various sources including but not limited to studies, online tools, market projections and data assimilation, data analysis and data processing through humans and machine tool believed to be accurate and reliable. However due to the possibility of human and mechanical error or other factors beyond our control, LogisticsNow expressly disclaims liability for any errors or omissions.
  2. Although the LoRRI Benchmark is deemed to be reliable, and despite reasonable efforts from LogisticsNow, the Benchmark may sometimes include erroneous data, wrong charges, calculation errors and may not be strictly representative of the movement for any particular lane or in general. This risk is increased by the fact that there are no data standards, common terms & conditions (listed above) including but not limited to insurance clause, fuel clause, or standard charges in the logistics industry and there are marquee factors changing dynamically in time.
  3. LogisticsNow does not guarantee or in any way imply truck placement at the median and/or maximum or in the range (between median and maximum) freight rate as displayed on the Site in LoRRI Benchmark for any lane.
  4. LogisticsNow does not guarantee response or imply placement of trucks by Vendor to whom enquiry(s) has been sent using the Site and disclaims any liability whatsoever resulting from non-performance of the Vendor or other issues caused by any Vendor listed on Site.
  5. LogisticsNow does not vet or attest to the freight rates quoted by Vendor in response to your enquiry(s) and has no liability whatsoever if a Vendor defaults after quoting a rate in response to your inquiry.
  6. LogisticsNow reserves the right to make changes to the information herein and on the Site without any prior notification; these changes may or may not be incorporated in any new version of the publication.

License and Consent to Use Submissions

Please be aware that by submitting Content to this Site by postings or links on this Site, electronic mail, or otherwise, including service or third party ratings, recommendations, reviews, questions, comments, suggestions, ideas, or the like contained in any submissions, (individually and collectively, "Submissions"), you grant LogisticsNow and its affiliates an exclusive, royalty-free, perpetual transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name and other personal information, including your likeness, that you submit in connection with each such Submission. You acknowledge that LogisticsNow will only provide direct attribution of your Submissions with your permission or in order to cooperate with legitimate governmental requests, subpoenas, or court orders. You acknowledge and agree that no Submissions will include confidential or proprietary information of a third party or information that you otherwise are not allowed to disclose to the public. You acknowledge and agree that your Submissions, your name, and, if you include a photo in your profile or submit a video review, your likeness, and any other personal characteristics or private information you include with your Submissions, may be used by us, our affiliates, and our sub-licensees through other websites (including advertising on such sites as described below), social media sites (including advertising on such sites as described below), platforms, mobile apps, and/or other marketing materials, such as slide decks or case studies, all as further described in our Privacy Policy.

With respect to reviews included in your Submissions (whether written or video), you implicitly grant permission at the time of your Submission to the use of that review, and the name, likeness, and other personal characteristics and private information you include with your Submission, for advertising, promotion, and other commercial and business purposes. Your consent means that:

  1. you irrevocably permit, authorize, grant, and license the provider of the reviewed product or service and its affiliates, successors, and assigns, and LogisticsNow and its affiliates, successors, and assigns, and each of their respective licensees, advertising agencies, promotion agencies, and fulfillment agencies, and the employees, officers, directors, and agents of each and all of them ("Authorized Persons"), the rights to publicly display, publicly perform, exhibit, transmit, broadcast, reproduce, record, photograph, digitize, adapt, create derivative works, exploit, sell, rent, license, otherwise use, and permit others to use your name, image, likeness/appearance, voice, professional biographical information, and review Content, each and all solely to the extent and as reflected in the review Content that you voluntarily submit to this Site (it being understood that the foregoing does not permit the Authorized Persons to materially modify or otherwise materially alter the meaning or context of the review or any information that you submit with the review and that is posted on this Site), and all materials created by or on behalf of the Authorized Persons that incorporate any of the foregoing ("Materials"), in perpetuity, throughout the world in any medium or format whatsoever, now existing or hereafter created, in and on social media platforms, including those made available on the internet and/or mobile applications, and as part of infographics and/or storyboards, without further consent from or royalty, payment, or other compensation to you;
  2. to the fullest extent permitted by applicable law, you irrevocably waive all legal and equitable rights relating to all liabilities, claims, demands, actions, suits, damages, and expenses, including but not limited to claims for copyright or trademark infringement, infringement of moral rights, libel, defamation, invasion of any rights of privacy (including intrusion, false light, public disclosure of private facts, and misappropriation of name or likeness), violation of rights of publicity, physical or emotional injury or distress, or any similar claim or cause of action in tort, contract, or any other legal theory, now known or hereafter known in any jurisdiction throughout the world (collectively, "Claims") arising directly or indirectly from the Authorized Persons' exercise of their rights under the immediately preceding paragraph or the production, exhibition, exploitation, advertising, promotion, or other use of the Materials, and whether resulting in whole or in part by the negligence of Authorized Persons, covenant not to make or bring any such Claim against any Authorized Persons, and forever release and discharge the Authorized Persons from liability under such Claims; and
  3. you represent and warrant to each of the Authorized Persons, that you are at least eighteen (18) years of age, and that you have full right, power, and authority to grant the rights hereunder and further represent and warrant to each of the Authorized Persons that you will provide only true and correct statements and other information in connection with the Authorized Persons' use of the Materials and the rights and license granted hereunder do not, and will not, violate any right (including without limitation copyright, trademark, trade secret, right to privacy, or right of publicity) of, or conflict with or violate any contract with or commitment made to, any person or entity, and that no consent or authorization from, or any payment to, any third party is required in connection herewith.

If it is determined that you retain moral rights (including rights of attribution or integrity) in the Submissions or Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Submission or Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion, and exploitation of the Submission and/or Content by LogisticsNow or its licensees, successors, and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Submissions or Content; and (d) you forever release LogisticsNow , and its licensees, successors, and assigns, from any claims that you could otherwise assert against LogisticsNow by virtue of any such moral rights.

Open Source Components

The Site or Software may include open source software (the "Open-Source Components"). Any use of the Open-Source Components by you shall be governed by and is subject to, the terms and conditions of the applicable licenses and notices for such Open-Source Components. The Open-Source Components and the terms and conditions of the applicable licenses and notices for such Open-Source are SPECIFICALLY EXCLUDED FROM ANY WARRANTY OR OTHER OBLIGATIONS IN THIS TERMS OF USE. The Open Source Softwares are including but not limited to the following:

  • bootstrap
  • react
  • jquery
  • python
  • lodash.debounce
  • material-table
  • react-bootstrap
  • react-dom
  • react-ga
  • react-rating
  • react-router-dom
  • react-scripts
  • react-select-search
  • react-sidenav-menu
  • react-table
  • react-toastify
  • react-virtualized-select
  • Liability Disclaimer

    The information, content, submissions, software, products, and/or services published on or through this site may include inaccuracies, ommisions or errors. Logisticsnow does not guarantee the accuracy of, and disclaims, all liability for any errors or other inaccuracies relating to, the information and description of the technology products and related services displayed on this site (including, without limitation, quality, accuracy, lane, logistics terms or business-related decisions taken by any user, pricing, services and service features, vendor company information, general descriptions, etc.). Logisticsnow makes no representations about the suitability of the information, content, submissions, and/or services contained or described on this site for any purpose, and the inclusion or offering of any products or services on or through this site does not constitute any endorsement or recommendation of such services by logisticsnow. All such information, content, submissions and/or services are provided "as is" without warranty of any kind by logisticsnow. Logisticsnow disclaims all warranties and conditions that this site, its servers, or any email sent from logisticsnow, are free of viruses or other harmful components. Logisticsnow hereby disclaims all warranties and conditions with regard to the information, content, submissions, software, products, and/or services contained or described on this site, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and noninfringement.

    In no event shall logisticsnow (nor its officers, directors, employees, agents, and affiliates) be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display on, or use of this site or with the delay or inability to access, display, or use this site (including, but not limited to, your reliance upon opinions appearing on this site; any computer viruses, information, content, submissions, software, linked sites, products, and/or services obtained or accessed through this site; or otherwise arising out of the access to, display on, or use of this site,) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if logisticsnow has been advised of the possibility of such damages.

    The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms is found to have failed of its essential purpose. The limitations of liability provided in these Terms inure to the benefit of LogisticsNow.

    Indemnification

    You agree to defend and indemnify LogisticsNow and its affiliates and licensees and any of its or their officers, directors, employees, and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, liabilities, or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

    1. your breach of these Terms or the documents referenced herein;
    2. your violation of any law or the rights of a third party; or
    3. your use of this Site.

    Links to Third-Party Sites

    This Site may contain hyperlinks to websites or platforms operated by parties other than LogisticsNow. Such hyperlinks are provided for your reference only. We do not control such websites or platforms and are not responsible for their content or the privacy or other practices of such websites or platforms. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Site or other websites or platforms) is free of such items as viruses, worms, trojan horses, defects, and other items of a destructive nature. Our inclusion of hyperlinks to such websites or platforms does not imply any endorsement of the material on such websites or platforms or any association with their operators. In some cases, you may be asked by a third-party site, platform, or mobile application (such as LinkedIn, Facebook, or Twitter) to link your profile on this Site to a profile on that third-party site, platform or mobile application. Choosing to do so is purely optional, and the decision to allow this information to be linked can be disabled (with the third-party site, platform, or mobile application) at any time.

    Software and Licensed Materials Available On This Site

    This Site is controlled and operated by LogisticsNow from its offices in India. Any Software or reports, additional licensed content, sponsored content, research reports, and/or review data (individually and collectively, "Licensed Materials") that is made available through this Site or otherwise from LogisticsNow is the copyrighted and proprietary work of LogisticsNow , or LogisticsNow affiliates, or other third parties as identified. Your use of all Licensed Materials shall be subject to these Terms.

    Please note that all Software, including, without limitation, all HTML, XML, Ruby code, Java code, and Active X controls, and all Licensed Materials contained on or made available through this Site, is owned by LogisticsNow , and/or its affiliates or licensors, and is protected by copyright and/or trade secret laws and international treaty provisions. Any reproduction, redistribution, or disclosure of the Software and/or Licensed Materials is expressly prohibited and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

    Copyright and Trademark Notices

    All contents of this Site are: © Copyright of LogisticsNow Pvt. Ltd., All Rights Reserved. LogisticsNow is not responsible for content on websites, platforms, or mobile applications operated by parties other than LogisticsNow. LogisticsNow, its logo, and, except as noted below, all other service names, logos, or slogans displayed on this Site are registered and/or common law trademarks of LogisticsNow, or its licensors and may not be copied, imitated, or used, in whole or in part, without the prior written permission of LogisticsNow or the applicable trademark holder. In addition, the look and feel of this Site, including all page headers, custom graphics, button icons, and scripts, is the service mark, trademark, and/or trade representation of LogisticsNow and may not be copied, imitated, or used, in whole or in part, without the prior written permission of LogisticsNow. All other trademarks, registered trademarks, product names, and company names or logos mentioned in or on this Site are the property of their respective owners. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by LogisticsNow.

    General

    These Terms are governed by the laws of India. You hereby consent to the exclusive jurisdiction and venue of Mumbai and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this Site.

    You agree that no joint venture, agency, partnership, or employment relationship exists between you and LogisticsNow and/or affiliates as a result of these Terms or use of this Site.

    Our performance under these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Site or information provided to, or gathered by, us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Site within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

    If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in these Terms shall continue in effect.

    These Terms (and any other terms, policies, guidelines, or agreements referenced herein) constitute the entire agreement between you and LogisticsNow with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and LogisticsNow with respect to this Site. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

    Fictitious names of companies, products, people, characters, and/or data mentioned on this Site are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.

    Online Payment Terms

    The Online Payment Terms constitute a contract between you and LogisticsNow, in order to make a payment using the online payment service, you must accept the Terms by clicking "I Accept". All payments on the Site using the online payment services are subject to the following conditions:

    You warrant that:

    You are 18 years of age or over.

    You have the appropriate authority to validly accept the Terms, and you are able to and will meet your obligations in relation to these Terms of Use.

    The credit card used in connection with the online credit card payment service is issued in your name, your Company's name or you are authorized to use the credit card.

    The information supplied by you is true and correct.

    When you complete the online payment form, funds will be deducted from your credit card or payment method.

    Credit card payments are secure:

    Credit card numbers are protected with a high level of encryption when transmitted over the Internet.

    LogisticsNow does not store in any way your credit card details.

    If successful, you will receive a confirmation notice of your completed payment.

    If unsuccessful, you will be advised that your payment has failed. LogisticsNow will not be advised why a payment has failed, so you should contact your credit card provider for details.

    If your payment fails, please use one of the other payment methods. Please arrange an alternative payment method promptly to ensure continuous use of LogisticsNow services and Internet resources.

    By using LogisticsNow's online credit card facilities you accept and consent to your personal data being provided for sole purpose of offering and administering the online payment. We respect the privacy of every individual who visits our site. The Site has security measures in place to protect the loss, misuse, and alteration of the information under our control. LogisticsNow's Terms for online payments are subject to change at any time. Each transaction shall be subject to the specific Terms that were in place at the time of the transaction.

    Any subscription fees or amount paid by you to LogisticsNow are strictly non-refundable. Such amounts may be paid using methods, including but not limited to UPI, credit card, debit card, NEFT, IMPS, cheque, demand draft etc. for any feature(s) and/or services of LogisticsNow.

    Privacy Policy

    1. About this Policy

    At LogisticsNow Pvt Ltd ("LOGISTICSNOW"), your privacy is important to us, and this Privacy Policy is designed to help you understand how LOGISTICSNOW will collect, use and disclose personal information we obtain through your use of our Site.

    By accessing and using our Site, you are accepting the practices described in this Privacy Policy and you are also agreeing to comply with our Terms of Use. Capitalized terms used in this Privacy Policy but not defined here have the meanings ascribed to them in the Terms of Use.

    This Privacy Policy does not cover your use of any of LOGISTICSNOW 's software products (each an "Application" and collectively the "Applications"). Our customers use our Applications to visualize and optimize their logistics by giving reviews, ratings and recommendation to Vendors. LOGISTICSNOW does not control the types of information that our customers may choose to collect, manage or store using the Applications.

    2. About LogisticsNow

    We are LogisticsNow Pvt Ltd a company incorporated under the laws of India.

    Our Site allows you to search for and share information about logistics third party services, and Vendors, communicate with others, or create new content such as recommendations and reviews. You can also connect with Vendors.

    To make sure that reviews are unbiased, current and real, as per industry guidelines and LogisticsNow uses different mechanisms to verify that you are who you say you are. However, you decide what information you want to share with the public, since you have the option to post your reviews anonymously.

    Vendors also benefit from your feedback, since they can improve their services, have a better understanding of business needs, and can promote their products and services by making these reviews accessible to different audiences.

    When you visit our Site, some information will be automatically collected using cookies and similar technologies, but we ask your consent when required.

    3. What You Should Know Before Using the LogisticsNow Site

    Before using and sharing information through our Site, you should understand the different options you have and their meaning.

  • To search for information and to read some content, you don't need to enter personal information such as your name or submit reviews, but if you want to see full content of reviews or use the full features of our site you may be asked to create a user account with us.
  • You should read and agree with our Terms of Use and Privacy Policy.
  • You have different choices for the use of cookies on our site.
  • 4. Sources and Types of Personal Data We Collect from You

    We receive and store any information you enter on our Site or give us in any other way, this may include information that can identify you ("personally identifiable information"). Additionally, if you connect to our Site through LinkedIn, we will receive information from your LinkedIn account. We may also request information about your preferences and usage of technology products and services. We also collect certain information automatically when you use or visit our Site.

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    You can choose not to provide information to us, but, in general, some information about you is required in order for you to enjoy the benefits of being a registered user of our Site.

    Information we collect from:

    a) Visitors of our Site: When you visit our Site, some information will be collected automatically using cookies and similar technologies, but we provide you with different choices including the opportunity to opt-out. Note that not all these cookies collect personally identifiable information and some of them are necessary to use different functionalities of our Site.

    b) Registered Users of our Site: To use some of the features of our Site, certain information may be required. For example, your business email address, industry and company information is necessary if you want access to registered user-only content. Other additional information is voluntary, for example writing reviews, creating your profile, or participating in surveys and promotions.

    Note that information shared with LinkedIn or other social media sites will be governed by their privacy policies.

    c) Other Sources We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners, and other independent third-party sources and add it to other information about you.

    For example, if you visit our Site by "clicking-through" from a site operated by one of our business partners and you have registered with that partner, then information about you that you have provided to that partner may be shared with us, such as contact information and demographic information.

    As another example, if you access third-party services, such as LinkedIn, through our Site or before coming to our Site, we may collect information such as your user name and other information made available to us through those services in order to improve and personalize your use of our Site.

    5. How We Use Your Information

    LogisticsNow uses the information we collect about you for registration and to manage your account, to communicate with you, and to connect you with the logistics service providers or third parties listed on our Site or with other users of the Site. We also use your information for analytics, for marketing and advertising, and for legal reasons.

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    We use your information when you authorize us to use it and when it is necessary to enforce this Privacy Policy and Terms of Use including:

  • for registration and to manage your account, including to facilitate your access to and use of our Site;
  • to communicate with you and respond to your questions and comments;
  • to enable us to publish and share your reviews, forum posts, and other content to the LogisticsNow community, Vendors / logistics service providers, affiliated websites outside our Site, and to the public in general according to our Terms of Use;
  • to resolve disputes or troubleshoot problems;
  • to prevent prohibited or illegal activities;
  • to enforce our Terms of Use, Privacy Policy;
  • to share your information with the Vendors/providers of listed services when you request additional information about a certain Vendor/ listed service provider.
  • When it is necessary to fulfill our legitimate interests:

  • to solicit information from you, including through surveys;
  • to share aggregated information with providers of listed products or services and other licensees of our research and report offerings;
  • to measure interest in and improve our offerings and Site; including to provide information about LogisticsNow and invitations from the LogisticsNow community;
  • to notify you about special offers available from us or our partners, or from the providers of services listed on our Site, that may be of interest to you;
  • to otherwise customize your experience with LogisticsNow
  • When it is necessary to comply with a legal obligation:

  • in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law (In such cases, we reserve the right to raise or waive any legal objection or right available to us);
  • when we believe it is necessary to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of LogisticsNow , our Site visitors or registered users, our licensees, or others;
  • in connection with a corporate transaction, such as a divestiture, investment, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy
  • 6. About Your Reviews and Content Published on the LogisticsNow Site

    You decide if you want to submit reviews or comments under your name or anonymously. If you submit content on our Site you understand that it will be publicly available inside and outside our Site.

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    Before publishing a review, understand your options and decide what information you want to be shared:

  • Submitting reviews and comments is voluntary.
  • Reviews and comments are publicly available to everyone, even outside of our Site, and can be shared through social media sites.
  • By submitting reviews and comments, you grant LOGISTICSNOW an authorization to publicly share them and sub-license the content according to our Terms of Use. This means that we can authorize: (a) the providers of logistics services/Vendors to share this content through their websites, social media sites, or other marketing materials, such as slide decks or case studies, and/or the operators of other publicly-available websites, social media sites, platforms, or mobile apps to republish this content.
  • You can always choose to post reviews and comments anonymously, so that no one, except us, will know you posted the review or comment.
  • If you posted an attributed review under your name, you can change your mind later, and we will anonymize or delete it. However, please understand that we cannot guarantee others did not store the information prior to the change, by printing or downloading the original review and ratings.
  • 7. How We Share Your Information

    LogisticsNow may share some of your information with Vendors /providers of services listed on our Site, third-party vendors who provide services or functions on our behalf, business partners, social media networks and the public in general.

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    This is how we share your information with the following entities:

    a) We share your contact information and company name with Vendors /providers of services listed on our Site when you expressly request to connect by requesting more information on their services.

    b) We share your reviews, ratings and comments (attributed or not) publicly with users inside and outside of our Site, including social media sites, third-party software marketplaces, the providers of services listed on our Site, and the operators of other publicly-available websites, platforms, or mobile apps that we have authorized to share this content through their websites, social media sites, platforms, mobile apps, or other marketing materials, such as slide decks or case studies.

    c) We share aggregated data and high-level information in a way that does not identify individuals with companies and organizations, such as software providers from different business sectors, to show them trends in logistics services or rankings amongst providers. We also share aggregated data with our business partners for analytics purpose.

    d) Your information is also accessible to our third-party vendors who provide services/functions on our behalf, such as business analytics, customer service, marketing, distribution of surveys or promotion programs, payment processing, and fraud prevention. These third-party vendors collect and use your information on behalf of LogisticsNow, for specific purposes, and are not permitted to share or use the information for any other purpose.

    e) Business partners with whom we may offer products or services in conjunction. Using these types of products or services is optional. You can tell when a business partner is involved in a product or service, because their name will appear either with ours or separately. If you choose to access these optional services, your information will be shared with the relevant business partner.

    f) When you sign into our Site or share content through your LinkedIn account or other social media sites, your Information will be shared with those social media sites according to their privacy policies.

    g) In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

    8. How We Protect Your Information

    We want you to feel confident about using our Site, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us.

    For example, only authorized employees are permitted to access personal information that you do not publish on the Site, and they only may do so for permitted business functions. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized personnel have access to personal information that you have not published on the Site. In addition, we use encryption when transmitting your personal information between your system and ours, and we, together with our partners, employ systems to help prevent unauthorized persons from gaining access to your non-public information.

    You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via our Site while it is in transit over the Internet, and any such submission is at your own risk.

    9. Changes to this Privacy Policy

    LogisticsNow may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by either sending a notice to the email address you provided to us and/or by placing a prominent notice on the Site.


    In case of any queries or grievances, please contact: Grievance Officer: Tanvi Khanna +91-7387435034 / +91-9867773508 or email lorri@logisticsnow.in